We are a member
of the Association
of Financial Enterprises

We have been a member of the Association of Financial Enterprises in Poland since 2017. The association was established on 27 October 1999 and now brings together more than a hundred key financial companies on the Polish market. ZPF is also a Member of the Financial Market Development Council, established by the Minister of Finance of the Republic of Poland, and a Member of the prestigious European Federation of Finance House Associations (eurofinas), a self-regulatory organisation of the European financial industry, bringing together seventeen national organisations representing over 1,200 financial institutions.

The common mission of ZPF

In its activities, Cofidis S.A. applies the Good Practice Principles of the ZPF, which are a set of principles of conduct based on general ethical standards and in line with the law in force in the Republic of Poland, adopted by enterprises operating on the finance market, in particular the ones related to the consumer finance market, which are members of the Association of Financial Enterprises in Poland. Being a member of the Association of Financial Enterprises in Poland (ZPF), we undergo an Ethics Audit once a year, conducted by the ZPF Ethics Committee, verifying our compliance with the Good Practice Principles. The certificate below confirms that we have passed the audit successfully.

Being a member of the Association of Financial Enterprises in Poland, we have undertaken a commitment to apply the Good Practice Principles in our operations, which means that any of our clients can report their complaint, objection or application to the ZPF Ethics Committee directly or through the ZPF Ethics Ombudsman. Complaints may be lodged here.